T&C

TERMS AND CONDITIONS OF SALE

Mascots UK Limited, 3-5 Kings Arms Yard, Ampthill ,Beds, MK45 2PJ

Tel: 01525 405889 or 01525 406639

GENERAL

• All orders are accepted on the terms, conditions and exclusions

taken as a whole or in any part or individually) shall not be

varied, nor shall their application to any order be excluded or

limited in any way whatsoever.

 All images are for illustration only. No images or illustrations contained in this website, catalogues or other advertising matter shall be deemed to form part of the contract but are for general information and guidance only. 

In addition to our UK Bedfordshire based offices and workshop we also

use our contact workshops located in the USA and Europe

Our Lead time includes transfer shipping if applicable.

Aftercare sales are handled solely by us here in the UK.

PRICE

• Prices on our website or quoted are those ruling at the date of

the quotation or as shown on our website, and shall be subject to

revision if increases in cost or other circumstances arise. Prices

quoted exclude V.A.T and will be charged additionally to the

Buyer.

DELIVERY

• Dates for delivery are given in good faith and as accurately as

possible, but are not guaranteed. We shall be under no liability

whatsoever for any delay in performance of any order

We shall have the right to dispatch goods when the

order is complete and not before unless agreed in writing by

Mascots UK Ltd. We shall have the right to invoice any portion of an

order upon dispatch.

• Delivery method - we use various methods of delivery

depending on the items and weight of items. All our deliveries

require signing for and therefore an address must be given for

delivery where a person is available for accepting your goods.

Where a failed delivery occurs then a card will be left by the

courier stating the contact details of the delivery company, it is

the responsibility of the Buyer to contact the delivery company to

re-arrange the delivery. In the event that the Buyer does not

contact the delivery company and the goods are returned to Mascots UK

Ltd the Buyer will be responsible for the costs of returning and for the re-delivery

of their order.

RETURNS

  No Returns are accepted back for credit for Mascot Costumes that are made especially to order

COLLECTIONS

• Costumes that have been hired, should be placed in original packaging , sealed and address label provided clearly placed securely on parcel. Collections from Our couriers will be pre-arranged by Mascots UK Limited, a contact anme will be required for responsibility of handling the collection.
• Any aborted collections due to lack of parcel knowledge etc will attract a further charge for re-collection services. Returns may be made in person to our offices by appointment

DAMAGES & SHORTAGES

• All deliveries of goods must be inspected at time of delivery and

The delivery driver’s paperwork must be clearly marked as

Damaged or Items Missing.

• If any order is received short or damaged, notification must be

received within 24 hours of delivery (to allow for courier claims).

CREDIT/PAYMENT TERMS

• Unless otherwise agreed in writing payment shall be made in

advance. For all account customers’ payment is strictly net 30

days from date of invoice. Mascots UK Ltd may charge 8% above the

base rate of Barclays Bank PLC on any account not received by

this date. The title of goods will not pass to the Buyer until the

goods are paid for in full.

OTHER TERMS

• Mascots UK Ltd operates a policy of continuous product development and

improvement and from time to time, may alter the specification/ Materials

of items shown in our catalogue and on our website.

• Images shown on our website in most cases  are correct but items

may differ in appearance to the item that is shown although the

specifications will be correct as much as is possible.

• We reserve the right to change prices without prior notification.

CHANGES

• Every effort is made to prevent printing errors in our catalogue

and on our website. Any error will be at the time of ordering, so

that we can proceed with correct details and pricing.

DISCOUNTS

• Customers that are looking to place large orders (in excess of

£1000.00 net) may be entitled to a further discount.